Who We Are
The Dedicated Operations Team Behind Fast-Growing Brands
Marketassists was founded in 2019 to provide dependable, high-touch operations support for independent e-commerce businesses. We manage inventory balances, supplier orders, 3PL relationships, and customer care so founders can focus on marketing and brand growth. Our distributed operations coordinators operate across US time zones with systematic accountability.
Independent retailers should not be held back by fulfillment backlogs, carrier disputes, or inventory stockouts. We provide the operational infrastructure that allows growing catalogs to fulfill orders reliably without runaway staff payroll.
Partner With Us
248+
Active US Storefronts Supported
99.4%
Fulfillment Accuracy Across Hubs
< 24h
Standard Integration Turnaround
2019
Supporting Independent Retailers
Operations Leadership
Experienced supply chain and e-commerce specialists dedicated to reliable fulfillment.
Jordan Mitchell
Director of Supply Chain Operations
Jordan has managed logistics for direct-to-consumer catalogs since 2017, specializing in 3PL negotiations and carrier SLA enforcement.
Tyler Henderson
Head of Inventory Systems
Tyler focuses on multi-node inventory reconciliation, warehouse API connections, and automated replenishment logic.
Rachel Sterling
Customer Care Operations Lead
Rachel oversees omnichannel helpdesk workflows, building ticket response frameworks that reduce customer friction and return rates.
Upgrade Your Store's Daily Operations
Schedule an initial discovery call within two business days to review your fulfillment workflows.
Request Operations Plan